Salary Range: $183,001-$321,522

This role leads the Americas OCM International Supply Chain business, overseeing strategy, commercial performance, and executive customer engagement. Responsibilities include setting growth targets for strategic customers, ensuring deal governance, driving revenue expansion with differentiated solutions, and acting as senior sponsor for major accounts. The position collaborates with Sales/BD, Operations, IT, and Finance to align solution delivery with customer commitments and margins. It also manages the regional solution roadmap and capability development, scaling technology-enabled offerings. As a people leader, the role builds leadership across Client Management, Sales, and Solutions Design to foster sustained growth and customer advocacy.

1. Executive Customer Leadership & Key Account Growth

• Serve as executive sponsor for priority customer accounts and strategic prospects; build and maintain senior (Director/VP/C‑suite) relationships.
• Define, review, and guide multi‑year account strategies including value agendas, QBRs, and stakeholder engagement plans.
• Set solution direction and lead executive‑level negotiations, renewals, and issue escalations.
• Own retention, share‑of‑wallet expansion, and margin outcomes; initiate corrective actions where required.
• Align Sales/BD, Operations, IT, Finance, and Solutions teams to deliver on commercial commitments.

2. New Business & Strategic Pursuits (Sales / BD Partnership)

• Co‑own the Americas new‑business strategy with Sales/BD, including target account selection and coverage model.
• Approve pursuit strategies, value propositions, and commercial positioning to ensure strategic fit, differentiation, and ROI.
• Lead cross‑functional pursuits spanning solution design, pricing, risk, and proposal development.
• Engage senior customer stakeholders to influence decision‑making and accelerate deal closure.
• Chair deal governance, including bid/no‑bid decisions, pricing discipline, and commercial risk approval.

3. Product Development & Solution Design

• Define and own the regional OCM solution roadmap aligned to customer needs, market trends, and GHQ direction.
• Govern IT and systems priorities to enable scalable, repeatable customer solutions and implementations.
• Scale differentiated offerings through standardization, governance, and value realization across the Americas.

4. Talent Management & Development

• Establish clear performance standards across Client Management, Sales/BD, and Solutions Design teams.
• Build leadership bench strength through succession planning, targeted hiring, and structured talent reviews.
• Drive engagement and culture through clear objectives, coaching, recognition, and decisive management of underperformance.
• Sponsor capability building for executive engagement and strategic pursuits (playbooks, training, best‑practice sharing).

• University degree preferred, ideally in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum 15 years of leadership experience in transportation, logistics, or supply chain, with extensive executive‑level customer engagement.
• Deep expertise in supply chain solutions, commercial models, and customer value creation.
• Proven business‑unit leadership experience, including strategy development, governance, and leading senior leaders within complex organizations.
• Strong executive presence with excellent communication, presentation, negotiation, and stakeholder‑management skills, including customer‑facing business development engagements.
• Demonstrated success leading complex strategic pursuits, commercial structuring, and contract negotiations.
• Ability to operate effectively and build consensus within large, matrixed regional and global organizations to execute strategic priorities.
• Strong relationship‑building skills with external stakeholders to accelerate business development within targeted verticals.
• Proven ability to coach, develop, and manage direct reports to enhance performance and career progression.
• Experience using CRM systems to support pipeline management and commercial execution.

Working Conditions

• Work is primarily performed in an office environment with moderate noise levels (phones, printers, conversations). 
• Involves prolonged periods of sitting at a desk and frequent use of computers and office equipment. 
• Regular use of hands and fingers, including, but not limited to, typing, filing, frequent keyboarding, mouse clicking and handling documents. 
• Occasional lifting or moving of office supplies or equipment up to 25 pounds. 
• Regular, punctual attendance and compliance with all company policies and procedures; occasional overtime may be required. 
• Must be able to work as part of a functional team including working in an office on a Hybrid Schedule as required by company policy 

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This list is not exhaustive; environmental conditions and physical requirements may vary depending on the specific office location, workstation configuration, or business necessity. 

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required

Benefits

Yusen offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1^st of the month following start date
• 401k with a company match
• Standard 10 days PTO 
• Eligible for bonus plan
• 7 Paid Holidays 
• Eligble for OT pay if applicable 
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

About Yusen Logistics (Americas)

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

www.yusen-logistics.com/

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

Los Angeles County Only: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.